Find quick answers to your questions below...
Order Status
How long does it take to produce?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
Shipping
What are the rates and delivery times for international shipments?
What is my shipping charge and delivery time?
what is your policy on refused packages?
Do you ship to my country?
When will my order ship?
Payment
What methods of payment do you accept?
Return Policy
What is your return policy?
Buyer's Guide
How do I apply my heatseal adhesive (iron-on) woven labels on to different types of fabrics?
How do I find my product?
Can I order over the phone?
Additional Support
How do I contact you?
I forgot my password.
I received the wrong product.